Privacy Policy
Last updated: June 2026
1. Introduction
Protecting your personal data is important to us. This privacy policy explains how we collect, process, and protect your data when you visit our website or use our services.
2. Data Controller
Primaris e.U.
Patrick Blanka
Kapuzinerstraße 43a
4020 Linz
Austria
Email: contact@primaris.at
Phone: +43 677 990 017 84
3. Data We Collect
3.1. Contact Form
When you contact us via the contact form on our website, we collect the following personal data:
- First name
- Last name
- Phone number
- Email address
- The content of your message
We use this data solely to process your inquiry and to get in touch with you.
3.2. Accessing the Website
When you access our website, the server infrastructure temporarily processes your IP address to the extent technically necessary to deliver the requested content to your device and to ensure secure operation. Beyond this, we keep no access or tracking logs of our own and do not analyze your browsing behavior. No tracking takes place beyond the anonymous analytics described in Section 6.
3.3. Analytics
To compile aggregated, anonymous usage statistics, we use the privacy-friendly, cookieless service Plausible Analytics. No personal data is stored. See Section 6 for details.
4. Purpose of Processing
4.1. Contact Form
Your data is processed for the following purposes:
- Processing your inquiries
- Communicating regarding your request
4.2. Accessing the Website
The automatically processed data serves to:
- ensure the smooth operation of our website
- diagnose errors and resolve technical problems
- ensure the security of our systems
5. Legal Bases for Processing
5.1. Contact Form
- Art. 6(1)(b) GDPR (pre-contractual measures): Where your inquiry relates to entering into or performing a contract, processing serves to respond to your inquiry and to take pre-contractual steps.
- Art. 6(1)(f) GDPR (legitimate interest): For general inquiries, our legitimate interest is being able to respond to your request.
5.2. Accessing the Website
- Art. 6(1)(f) GDPR (legitimate interest): We have a legitimate interest in providing a secure and functional website.
5.3. Analytics
- Art. 6(1)(f) GDPR (legitimate interest): We have a legitimate interest in privacy-friendly, anonymous analytics to improve our offering.
6. Cookies and Analytics
No Cookies
This website sets no cookies. We use no tracking or marketing cookies and no cross-device recognition features.
Analytics with Plausible Analytics
To compile aggregated, anonymous usage statistics, we use Plausible Analytics, a privacy-friendly analytics service. Plausible:
- uses no cookies and does not access information on your device,
- stores no personal data and no IP addresses (your IP address is processed only transiently and immediately rendered unrecognizable using a daily-rotating hash),
- does not track visitors across websites or devices.
The legal basis is our legitimate interest in privacy-friendly analytics (Art. 6(1)(f) GDPR). For more information, see Plausible’s data policy.
7. Data Sharing
We do not share your personal data with third parties for advertising purposes. In operating the website, we use the following processors, with whom data processing agreements pursuant to Art. 28 GDPR are in place:
- Hetzner Online GmbH (Germany) – hosting of the website and server infrastructure. Processing takes place on servers within the EU.
- Mailjet SAS (France, part of the Sinch group) – delivery of messages submitted via the contact form to us by email. Processing takes place on servers within the EU.
- Plausible Insights OÜ (Estonia, hosted in Germany) – cookieless, privacy-friendly analytics. No personal data is stored.
No transfer of your personal data to third countries outside the EU/EEA takes place.
8. Retention
We store your personal data only for as long as necessary to fulfil the purposes stated above or as required by statutory retention periods. Afterwards, the data is deleted or anonymized.
9. Your Rights
You have the right to:
- request access to your stored data (Art. 15 GDPR).
- request rectification of inaccurate data or completion of incomplete data (Art. 16 GDPR).
- request erasure of your data (“right to be forgotten”, Art. 17 GDPR).
- request restriction of the processing of your data (Art. 18 GDPR).
- withdraw your consent at any time (Art. 7(3) GDPR).
- object to the processing of your data based on legitimate interest (Art. 21 GDPR).
- request data portability (Art. 20 GDPR).
- lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). In Austria, this is the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna (email: dsb@dsb.gv.at).
To exercise your rights, please contact us at:
contact@primaris.at
10. Security Measures
We employ appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Our website generally uses SSL/TLS encryption (recognizable by “https://” in your browser’s address bar).
11. Changes to This Privacy Policy
We reserve the right to update this privacy policy from time to time to reflect changed legal or technical requirements. Changes will be published on this page with the updated date.
12. Contact
If you have any questions about this privacy policy or the processing of your data, please feel free to contact us:
contact@primaris.at